Contact Us

Contact Us

We are here to help! Whether you have questions about our JOYOR electric scooters, need assistance with your order, or want to learn more about our policies, our dedicated customer support team is ready to assist you. We promise to do our best to resolve your concerns promptly.

Get In Touch

  • Email: Service@joyor-eu.com

  • WhatsApp: +86 177 2260 6938

  • Live Chat: Monday - Friday, 9:00 AM - 5:00 PM (CET - Central European Time)

Note: We aim to respond to all email and WhatsApp inquiries within 24 hours, excluding public holidays.

Corporate Address Shenzhen Honglan E-commerce Co., Ltd. Room 805, Yisheng Building, No. 13 Zhongxing Road Nansan Community, Buji Street, Longgang District Shenzhen, Guangdong Province, 518114 China