Rider age requirements vary by country. Always follow the minimum age and traffic regulations in your local area.

No. Joyor scooters are designed for one rider only.

Yes. We support B2B OEM / ODM inquiries. Please contact us for details.

Public-road use depends on whether your specific model meets German approval requirements. Check the documentation supplied with your scooter.

Approved models can use their vehicle documentation to arrange the required insurance and identification sticker.

Spanish VMP regulations generally apply to vehicles designed for speeds between 6–25 km/h. Always check current DGT and local regulations.

Battery lifespan depends on charging, riding conditions and storage. Avoid leaving the battery fully discharged for long periods.

Joyor scooters are not fully waterproof. Water resistance varies by model. Avoid deep water and prolonged heavy rain.

Eligible orders may be returned within 14 days, subject to our Return & Refund Policy.

Warranty coverage varies by product and component. For assistance contact support@joyor-escooter.com .